Privacy Policy for Prelab

Last updated: 29 January, 2026 12:42

Privacy Policy (GDPR – Greece)

Last updated: 29/1/2026

At Prelab (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR), Greek Law 4624/2019, and relevant guidance of the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα – ΑΠΔΠΧ).

1. Data Controller

Data Controller:

Prelab

Address: Tzortz 11 10682 Athens Greece

Email: info@prelab.gr

Phone: 2111117214

2. Personal Data We Collect

a) Data You Provide

Full name

Email address

Phone number

Billing and payment information

Company name (if applicable)

Identification details (where required for access or security)

b) Automatically Collected Data

Website usage data (IP address, browser type, pages visited)

Access control logs (entry/exit where applicable)

c) CCTV Data (Security Purposes)

Video recordings from CCTV cameras located in common and access-controlled areas only

No cameras are installed in private offices, meeting rooms, restrooms, or areas where privacy is reasonably expected.

3. Purposes of Processing

We process personal data for the following purposes:

Membership management and bookings

Access control and security

Payment processing and invoicing

Communication related to services or legal obligations

Improvement of our services

Protection of people, property, and facilities

4. Legal Basis for Processing (Article 6 GDPR)

Processing is based on:

Performance of a contract (Article 6(1)(b))

Legal obligation (Article 6(1)(c))

Legitimate interest (Article 6(1)(f)) – especially for security and CCTV

Consent (Article 6(1)(a)), where required

5. CCTV-Specific Information (Security Notice)

CCTV surveillance is used exclusively for security and protection of persons and property, in accordance with:

GDPR

Greek Law 4624/2019

Decisions and guidelines of the ΑΠΔΠΧ

Key Points:

CCTV operation is clearly signposted on the premises

Footage is not used for performance evaluation or monitoring of behavior

Access to recordings is strictly limited to authorized personnel

Recordings are retained for up to [e.g. 15 days], unless required longer due to an incident or legal investigation

Footage may be disclosed to law enforcement authorities only when legally required

6. Data Sharing

We do not sell personal data.

Data may be shared only with:

Payment service providers

Accounting and tax advisors

IT and hosting providers

Public authorities, when legally required

All third parties are contractually bound to comply with GDPR.

7. Data Retention

Personal data is retained only for as long as necessary:

Membership and billing data: as required by Greek tax and accounting laws

Communication data: for operational purposes

CCTV footage: limited retention, unless an incident occurs

8. Data Security

We implement appropriate technical and organizational measures, including:

Access controls and role-based permissions

Secure storage systems

Encrypted payment processing

Regular system updates and reviews

9. Your Rights Under GDPR

You have the right to:

Access your personal data

Rectify inaccurate data

Request erasure (“right to be forgotten”)

Restrict or object to processing

Data portability

Withdraw consent at any time

Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr

)

Requests can be submitted to: info@prelab.gr

10. Cookies

Our website uses cookies to ensure proper functionality and collect anonymized analytics data. You may manage cookies through your browser or cookie banner settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with the revised date.

12. Contact

For any questions regarding this Privacy Policy or your personal data refer to Prelab contact details